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Member Portal

There are many helpful and important items that can be found in your member portal: Digital Copy of ID Cards:  ...

Good health practices can help prevent sickness

Proactive healthcare begins by addressing small issues early to prevent larger problems later. Whether it is for a service that ...

Appeals Process

An appeal is when you, the member, disagrees with a determination of your processed medical expense and you have supporting documentation ...

Prepared For Emergencies

As we step into the summer months, it’s important to consider the well-being of our loved ones in the context ...

Mental Health Break

Did you know that after your initial 90 day waiting period, you have 8 mental health visits per family with ...

Pre-Authorizations

Pre-authorizations are needed for members who need pre-existing/stand-alone bloodwork, any advanced imaging, or an upcoming procedure (inpatient or outpatient). Your ...

Member Portal Tips

There are many helpful and important items that can be found in your member portal. Digital Copy of ID Cards: ...

Medical Records

Here is some information on when medical records would be needed for your share requests, how medical records are obtained ...

Mental Health Awareness Month

May is Mental Health Awareness month. This month is an opportunity to promote understanding and reduce the stigma associated with ...

Provider

Going to a provider when you have a new program can sound challenging, so let our team here at netWell ...